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Hillscom

Privacy Policy

Last updated: 1 October 2026

Hillscom Limited (“Hillscom”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect through this website, why we collect it, how we use it, and the rights you have over it.

Who we are

Hillscom Limited is a company registered in England and Wales, company number 06383387. Our registered office is 16-18 The Boscombe Centre, Mills Way, Amesbury, Salisbury, Wiltshire, SP4 7SD. This is our registered company address for correspondence and legal purposes. We work with clients on-site and remotely, and this address is not a location clients or visitors attend.

What personal data we collect

We collect personal data in the following ways:

  • Contact form submissions: when you use our contact form, we collect your name, email address, telephone number, and a description of your enquiry, along with any other information you choose to include.
  • Website analytics: like most websites, we use analytics tools to understand how visitors use this site (pages visited, time on site, general location and device type). This data is aggregated and does not directly identify you.
  • Cookies: small files stored on your device to help the website function and, where you consent, to power analytics. See the Cookies section below.

We do not collect payment information, and this website does not have a client login or portal.

How we use your data

  • To respond to enquiries submitted through the contact form
  • To provide information about our consultancy services where requested
  • To understand and improve how this website is used
  • To meet our legal and regulatory obligations

We will never sell your personal data, and we will only use your contact details for marketing communications if you have clearly consented to that.

Our legal basis for processing

We process personal data on the following legal bases under UK GDPR: your consent (for example, submitting the contact form), our legitimate interests (for example, basic website analytics to keep the site running well), and, where an engagement proceeds, the steps necessary to enter into or perform a contract with you or your organisation.

Who we share data with

We use trusted third-party service providers to help run this website, including our web hosting provider and website analytics provider. These providers only process data on our instructions and are bound by appropriate data protection agreements. We do not sell or rent your personal data to any third party.

How long we keep your data

We retain contact form enquiries for as long as reasonably necessary to respond to you and, where an engagement follows, for the duration of that relationship plus any period required by law (for example, accounting and tax record-keeping obligations). Website analytics data is retained in aggregated/anonymised form in line with our analytics provider’s standard retention settings.

Cookies

This website uses a small number of cookies: essential cookies required for the site to function correctly, and, where you consent, analytics cookies that help us understand how the site is used. You can control or delete cookies through your browser settings at any time; doing so may affect how parts of the site function.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data, where applicable
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us using the details below. If you have concerns about how we handle your data that we haven’t resolved, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The date at the top of this page shows when it was last updated.

Contact us

If you have any questions about this policy or how we handle your personal data, please get in touch.