Hillscom HCM: Management System Software Built by Consultants
Hillscom HCM brings your gap analysis, actions, documents, corrective actions and suppliers into one secure online system. It is built on the way we have taken organisations through ISO and AS9100 certification since 2007, so the good practice is in the software, not in a binder on a shelf.
See HCM in two minutes
Most management systems are run from a patchwork of spreadsheets, shared drives and email threads. Each one works on its own, but nobody can see the whole picture without rebuilding it by hand, and the rebuild usually happens the week before an audit. HCM replaces that patchwork with a single place where every requirement, every gap, every action and every controlled document is connected, so the picture is always current and always the same for everyone looking at it.
Built from consultancy, not from a template
Good practice in the structure. Every feature in HCM reflects something we have seen work, or fail, in real certification projects across aerospace, defence, manufacturing, automotive and technology organisations. A gap is never just a red mark: it needs a description of what is missing, an action, a named owner and a target date before an assessment can be completed. Corrective actions follow containment, root cause, correction and verification in order, because that is what auditors test. Documents carry an issue number, an approver and a change history from the first draft.
Questions written in plain English. The gap analysis questions are our own, written to be answered by the people who do the work rather than translated by a quality specialist. Each clause carries guidance and typical evidence, and the changes in the 2026 editions are flagged on the questions they affect, so a team can see exactly what is new.
Honest scoring. Met counts in full, partly met counts half, and gaps, “not sure” and unanswered questions count as zero. The number never flatters you, which is the point: it is far better to see an uncomfortable score in HCM than to hear it from an auditor.
Where the time comes back
No spreadsheet to rebuild. The management summary, the action report and the clause-by-clause results update as people work. Board papers and management review inputs come straight out of HCM in a few clicks rather than an afternoon of copying and pasting.
Transitions in an afternoon. Organisations already certified to ISO 9001:2015 can choose a transition gap analysis that asks only about what has changed in ISO 9001:2026, so the first view of the transition takes hours, not weeks.
Documents that start half written. Quality manuals and procedures are generated from your own gap analysis answers and organisation profile, so nobody starts from a blank page. Where your Hillscom consultant uses AI to suggest wording, a person reviews every suggestion and nothing changes until it is approved.
Chasing done for you. Overdue actions are surfaced on the home page and grouped by age. Suppliers answer their own corrective action requests through a secure link, with reminders before and after the due date, so the follow-up emails write themselves.
What HCM does
Gap analysis and results
A clause-by-clause gap analysis against ISO 9001, ISO 14001, ISO 45001, ISO 22301 or AS9100D, with evidence, an action plan for every gap, a conformity score by clause and a management summary ready for the board.
Actions, corrective actions and suppliers
One action report for every gap, owner and target date; corrective and supplier corrective actions that close properly; and an approved supplier register with certificates, reviews and performance in the same place.
Client hub and document control
Your organisation profile, reference documents, living drafts and approved document register in one hub, with approval routed to the right person and every issue recorded.
Multiple standards and integrated management systems
Answer each common requirement once and see it counted against every standard in your integrated management system, while each standard keeps its own score.
AI, security and privacy
Private by default, with your organisation in control of what it shares. AI help is used only with your recorded agreement, and a person approves every suggestion.
HCM plans
HCM is priced for each organisation, not for each user, so the whole team can take part. HCM Basic covers one standard: the gap analysis, actions, evidence, the client hub and documents. HCM Professional adds up to three standards, integrated management system mapping, document drafts and AI help with your agreement. HCM Complete includes every standard in HCM, integrated management systems, document drafts, AI help and priority support.
When you work with Hillscom on a consultancy engagement, an HCM plan is included, so your consultant and your team work from the same live picture between visits. HCM can also be used on its own by organisations with their own quality manager, with our consultancy available when you need it. Ask us for a quote for your organisation.
See HCM for yourself
The best way to judge HCM is to see it working. Book a free, no-obligation demonstration and we will walk you through it with your own standards in mind, answer your questions and show how it would fit the way your organisation works. Existing clients can sign in through the client login.
See how HCM supports our gap analysis service and management system implementation, or get in touch to book your demonstration.