Lending a helping hand

Quality Management System Support

At Hillscom, we provide expert support to businesses in managing and enhancing their ISO, IATF, and AS quality management systems. With decades of experience in quality assurance across various industries, we understand the critical importance of maintaining compliance with these rigorous standards. Whether your organisation is seeking to achieve certification for the first time or needs ongoing support to maintain or improve your systems, we tailor our services to meet your specific requirements.

We offer comprehensive and tailored consultancy services to enhance your quality management systems. Our expertise spans a broad range of critical areas, including:

  • ISO Review, Procedure and Policy Development: We ensure your documentation is not only compliant with ISO standards but also optimised for operational efficiency, helping you establish clear, effective procedures and policies.
  • Internal Audit Leadership and Planning: Our experts lead and strategically plan internal audits to ensure a thorough, objective evaluation of your systems, driving continual improvement.
  • Third-Party Audit Support: We provide invaluable assistance in preparing for and managing external audits, ensuring smooth, successful outcomes with certification bodies or customers.
  • 8D Root Cause Analysis and Problem Solving: Our consultants are skilled in 8D methodologies, helping you identify root causes and implement sustainable solutions to prevent recurring issues.
  • Continual Improvement & Six Sigma Support: With a focus on lean principles and Six Sigma methodologies, we drive continuous improvement initiatives that enhance efficiency and reduce waste across your processes.
  • New Product Development (NPD) – APQP & PPAP: From concept to production, we support your NPD efforts, ensuring adherence to Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) requirements.
  • Training & Staff Development: We offer customised training programmes to upskill your workforce, ensuring they are equipped to support and sustain your quality management objectives.

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ISO Evaluation

ISO Evaluation and Improvement

We provide an in-depth, comprehensive evaluation of your existing management system(s) to ensure it aligns with the latest industry standards and incorporates best practices. We will meticulously assesses every aspect of your system, identifying key areas for improvement and opportunities to enhance both compliance and performance. By bringing your system up to date we will optimise it for maximum effectiveness, ensuring it becomes a valuable asset in driving your organisation’s success.

Beyond ensuring compliance, we offer tailored advice on streamlining and simplifying your processes, helping you build a more integrated and efficient management system that fits seamlessly with your operations strategic goals. Our solutions focus on reducing complexity while enhancing functionality, ensuring your management system not only meets regulatory requirements but also delivers measurable improvements in efficiency, productivity, and overall business performance. With our support, your organisation will achieve a management system that is not only current but also future-proof, ready to meet the evolving demands of your industry.

Internal Audit Support

Internal Audit

Internal Audit Support

Maintaining a robust internal audit system can be demanding and often companies fall behind due to other pressing requirements. This can lead to process drift and procedures becoming outdated and potentially resulting in noncompliance with your third-party certification body and/or your customer.

Our Lead Auditors will keep you on track and lead your company audit through successful completion including maintenance of a dynamic audit schedule.

Certification Audit Support

Third Party Surveillance Audit and Certification Support

Third-party audits can be a daunting experience, whether it be with your certification body or a customer. Preparation and understanding of the audit schedule and requirements are key to a positive outcome.

We specialise in providing comprehensive third-party audit and certification support to help your business achieve and maintain compliance with industry standards. Our experienced consultants will guide you through every stage of the certification process, from preparing documentation and conducting pre-audit assessments to facilitating communication with certification bodies.

We work closely with your team to ensure that your quality management systems are thoroughly prepared, identifying and addressing any potential non-conformities before the audit. With our expert support, you can approach third-party audits with confidence, ensuring smooth, successful outcomes and long-term compliance.

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Third Party Certification Audits
Problem Resolution and Six Sigma Methodology

Problem Resolution

Continual Improvement

We collaborate closely with your management team to uncover improvement opportunities and develop actionable plans that align with your organisational goals, all within a realistic and achievable time frame. By working in partnership with you, we ensure that each step is carefully planned and executed to deliver tangible results.

With our extensive experience across multiple industries, we can quickly identify opportunities for immediate gains, often referred to as “Quick Wins.” These can provide an instant boost to your operations. For more complex challenges, we employ proven Six Sigma methodologies, conducting in-depth analysis to implement data-driven solutions. Whether it’s rapid improvements or long-term strategic enhancements, our approach is tailored to deliver sustainable, high-impact results that propel your business forward.

Advanced Product Quality Planning

Advanced Product Quality Planning (APQP)

Hillscom provides expert support in Advanced Product Quality Planning (APQP) and New Product Introduction (NPI), helping your business achieve a smooth and efficient product launch.

Our consultants have extensive experience guiding organisations through the structured phases of APQP, ensuring you meet both customer expectations and industry standards from concept to production.

We assist in managing critical deliverables such as process flow diagrams, FMEAs, control plans, and the Production Part Approval Process (PPAP), ensuring thorough quality planning and effective risk mitigation.

By partnering with Hillscom, your business can streamline product development, shorten time-to-market, and embed quality at every stage of the new product introduction process. This proactive approach helps ensure that your products not only meet but exceed expectations, driving both operational success and customer satisfaction.

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Advanced product quality planning APQP

Let us take away the worry of quality management

Contact our team today and let us assist you with your quality management

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