Hillscom HCM

Online Gap Analysis and Results in Hillscom HCM

The HCM gap analysis takes your team clause by clause through the standard, records how you meet each requirement and turns every gap into an owned, dated action. The result is an honest conformity score and a plan you can act on, not a report that is read once and filed.

Answering questions clause by clause, with a coloured mark for every requirement. Fictional demonstration company.

Clause by clause, in plain English

Questions people can answer. Each requirement is asked as a plain question about what your organisation actually does. Your team rates it as met, partly met, gap, not sure or not applicable, describes how the process meets it and records the evidence, with a link to the document or record where it helps. Guidance and typical evidence sit beside every clause, written from the questions auditors ask in practice.

The 2026 changes, flagged. Questions affected by the 2026 editions carry a “2026 change” badge, and each clause opens with a short note on what changed. Organisations certified to ISO 9001:2015 can choose a transition gap analysis that asks only about what has changed, so the first view of the transition takes an afternoon. Our ISO 9001 page explains the changes in more detail.

Progress you can see. A coloured mark for every question shows the whole assessment at a glance, with filters for unanswered questions, for gaps, partly met and not sure answers, and for questions assigned to you. Everything saves about a second after each change, so nothing is lost if a meeting runs over.

An HCM gap analysis question rated Gap, with what is missing, the action to close it, the responsible person and a target date — A gap is never just a red mark: what is missing, the action, the owner and the date, on the question itself.

Every gap gets an owner

A gap, a partly met answer or a “not sure” opens an action plan on the question itself: what is missing, the action that closes it, the responsible people and a target date. An assessment cannot be completed while any of those is left without an action. That one rule does more to keep a management system moving than any amount of reporting, because every finding leaves the meeting with a name and a date against it.

Several people can share an action, each with their own note on their part of it. Questions can be assigned to the person who knows the answer, and comments sit on the question, so the discussion stays with the requirement rather than in someone’s inbox.

Results that never flatter you

HCM results page with overall conformity, answered, gaps, partly met and 2026 changes tiles, and a score for each clause — Results by clause: green from 80%, amber from 50%, red below. Fictional demonstration company.

An honest score. Met counts in full, partly met counts half, and gaps, “not sure” and unanswered questions count as zero. Not applicable questions are left out. The overall score and each clause score are coloured green from 80%, amber from 50% and red below that, so the weak clauses stand out immediately.

Where to focus. The results page shows each clause with its score, gaps and progress, and how many of the 2026 changes still need work. A team preparing for a certification or transition audit can see in seconds which clauses carry the most risk.

A management summary for the board

HCM management summary with conformity, questions answered, open actions, overdue actions and overdue actions by age — The management summary, ready for the board, with overdue actions grouped by age.

The management summary brings the conformity score, questions answered, open and overdue actions and the 2026 position onto one page, with overdue actions grouped by age so slipping dates are visible before an auditor finds them. It can be shared with your board in one click, downloaded as Word, Excel or PowerPoint, or printed as a PDF, and the full register of answers and actions can be downloaded as a spreadsheet for your own records.

Standards covered

HCM offers gap analyses for ISO 9001:2026, ISO 14001:2026, ISO 45001:2018 with Amendment 1:2024, ISO 22301 and AS9100D, including an upgrade route from ISO 9001 to AS9100D that asks only about the aerospace additions. Organisations working to more than one standard can combine them into an integrated management system gap analysis that asks each common requirement once.

How Hillscom uses it with you

HCM is the same tool we use on our own gap analysis and certification readiness work. When you engage us, your consultant reviews your answers, challenges the ratings that look generous and helps close the gaps, all in the same live record. Nothing you have done on your own is lost when we start working together.

Book a free, no-obligation demonstration to see the gap analysis working with your own standards in mind.

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